Cancellation Policy

Cancellation Policy

We understand that plans can change. Our cancellation policy is designed to be fair and clear for all customers. Please review the guidelines below before placing your order.


🕒 Order Cancellation Window

  • You may cancel your order within 12 hours of placing it, as long as it has not been processed or shipped.
  • If your order has already been shipped, it cannot be canceled. In this case, you may initiate a return after receiving the item.


📩 How to Request a Cancellation

To request a cancellation:

  1. Email us at [email protected] with your order number and a request to cancel.
  2. Our team will confirm whether your order is eligible for cancellation.
  3. If eligible, your order will be canceled and a full refund will be processed to your original payment method.
Please do not attempt to cancel an order via social media or other unofficial channels, as it may delay processing.


💳 Refund for Canceled Orders

  • Approved cancellations will be refunded in full (product + shipping, if applicable).
  • Refunds will be issued to your original payment method and may take 5–10 business days to appear, depending on your bank or payment provider.


⚠️ Orders Not Eligible for Cancellation

We cannot cancel orders that:

  • Have already been shipped or fulfilled
  • Are custom-made, personalized, or final sale items
  • Were placed more than 12 hours ago (based on order confirmation timestamp)


📦 Already Shipped? Request a Return Instead

If your order has already been shipped but you still wish to cancel it:

  • Please wait for the order to arrive and then contact us for return instructions.


📬 Need Help?

For questions about your order or to request a cancellation, contact us at: