Shipping Policy
Shipping Policy
Thank you for shopping with us! We are dedicated to delivering your order quickly and safely. Please review our shipping policy for important details on delivery times, processing, fees, and more.
๐ Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email with your tracking number.
๐ Shipping Destinations
We ship worldwide, including to:
- North America (United States, Canada)
- Europe (UK, Germany, France, and more)
- Asia-Pacific (China, Japan, Singapore, Australia, etc.)
- Middle East & Africa (selected countries)
- South America
If your country is not available at checkout, please contact us.
๐ Estimated Delivery Times
Region | Estimated Delivery Time |
---|---|
United States | 7โ15 business days |
United Kingdom | 7โ12 business days |
Canada | 8โ16 business days |
Australia / NZ | 8โ15 business days |
Europe (Mainland) | 10โ18 business days |
Asia | 6โ12 business days |
Other Countries | 12โ20 business days |
Note: These are estimated delivery windows. Actual delivery times may vary due to customs processing, logistics delays, or external factors.
๐ฐ Shipping Costs
- Free Standard Shipping on orders over $200
- Orders under the free shipping threshold may incur a flat-rate fee, shown at checkout
- Expedited shipping options may be available at additional cost, depending on destination
๐ Order Tracking
All shipped orders include a tracking number. You can use this number to track your order via our website or your local carrierโs tracking portal.
๐ฆ Customs & Duties
For international orders, your package may be subject to import duties, taxes, and fees imposed by your countryโs customs office.
These fees are the responsibility of the customer and are not included in our product or shipping prices.
โ Shipping Delays or Issues
We are not responsible for delays caused by:
- Incorrect or incomplete shipping addresses
- Customs clearance delays
- Weather conditions or natural events
- Carrier disruptions
If your order has not arrived within the estimated time, please contact us and we will help investigate the issue.
๐ฉ Need Help?
If you have questions about your shipment, tracking, or delivery time, feel free to reach out:
- Email: [email protected]
- Support Hours: Monday to Friday, 9:00 AM โ 6:00 PM (GMT+8)